Terms and Conditions

Welcome to SwiftParcel Logistics Ltd. These terms and conditions outline the rules and regulations for the use of our delivery and logistics services. By accessing or using our services, you agree to be bound by these terms.

1. Company Information

SwiftParcel Logistics Ltd operates in the delivery and logistics industry, providing express parcel delivery, same-day courier services, international shipping, freight forwarding, and e-commerce fulfillment solutions.

Phone: +44 20 7946 0857

2. Use of Services

Our services are intended for lawful purposes only. You agree not to use SwiftParcel Logistics Ltd for any illegal or unauthorized activities. This includes but is not limited to:

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• Shipment of prohibited goods as defined by applicable laws.
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• Engaging in fraudulent transactions or misrepresentations.
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• Interfering with the operation or security of our services.
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3. Service Availability and Limitations

While we strive to provide reliable and timely delivery, certain factors beyond our control may affect service availability, including but not limited to weather conditions, customs delays, and unforeseen operational challenges.

SwiftParcel Logistics Ltd does not guarantee delivery times and is not liable for any damages arising from delays or failure to deliver parcels due to circumstances beyond our reasonable control.

4. Customer Responsibilities

Customers are responsible for providing accurate shipment information, including recipient details and contents of the parcel. Proper packaging to prevent damage is also required.

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• Declare the correct value of goods for customs purposes.
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• Ensure compliance with all applicable laws and regulations regarding shipment contents.
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• Notify SwiftParcel Logistics Ltd promptly of any changes or concerns regarding shipments.
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5. Payment Terms

Payment for services must be made according to the agreed terms before shipment processing. Failure to complete payment may result in the delay or cancellation of services.

Prices are subject to change without prior notice. Any applicable taxes or customs duties are the responsibility of the customer unless otherwise agreed in writing.

6. Liability and Indemnity

SwiftParcel Logistics Ltd’s liability for loss, damage, or delay of parcels is limited to the terms specified at the time of shipment booking and in accordance with applicable laws.

Customers agree to indemnify and hold harmless SwiftParcel Logistics Ltd from any claims, damages, or expenses arising from improper use of our services or breach of these terms.

7. Intellectual Property

All content, trademarks, and logos displayed on our website and related materials are the property of SwiftParcel Logistics Ltd or its licensors. Unauthorized use is prohibited.

8. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Continued use of our services following any changes shall constitute acceptance of the revised terms.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in London, Greater London.

10. Contact Information

For correspondence or inquiries related to these terms, please contact our office at:

We appreciate your cooperation and trust in choosing SwiftParcel Logistics Ltd for your delivery and logistics needs.